Shipping & Refunds
Thank you for shopping at Root Cider
We work hard to provide you the best quality root cider
Your satisfaction is a priority. If you are unsatisfied with your order, please contact customer service at firstname.lastname@example.org
- We ship with FedEx and USPS.
- Shipping cost will be calculated at checkout.
- Shipping rates are per item.
- We ship only within the Continental U.S.
Multiple items in one order will be shipped to one address.
If your order is damaged/unusable upon receipt contact us within 48 hours at email@example.com. Include pictures and a description and we will respond as soon as possible.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
We are happy to refund or exchange any unopened product that is returned to us in good condition within 30 days of purchase. Shipping is up to you, as we do not offer free return shipping.
To return your product, you should mail it to: 100 Pan Ridge Ct. Point Harbor NC 27964
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.